iDOME Shelters comes with a
Limited Lifetime Warranty
All of our branded products are covered by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the lifetime of the product.
If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
The products eligible for the Limited Lifetime Warranty are covered to the original owner, for the lifetime of the product.
Warranty Status
If you’ve sent an item in to be repaired, we’ll email you when it has been received by our Warranty Department. This email will include information about the status of your repair. Our typical turn-around time for repairs is 4-6 weeks, but time can vary based on workload and whether the product was thoroughly cleaned before it was sent.
If you have more questions, please reach out to our Warranty Department at
Return Policy
We proudly stand behind the quality of everything we sell and hope you’re happy with your gear. All products are fully warrantied against defects in materials and workmanship with a Limited Lifetime Warranty.
Please contact us at hello@idomeshelters.com and we’ll do everything we can to make it right.
Online purchases can be returned online for 30 days from the time of purchase. If you’re unsatisfied with a product you purchased from iDOME SHELTERS, you can return your item(s) as follows:
- Items purchased online can be returned online within 30 days of purchase.
- Items purchased from a 3rd party or re-seller must be returned to that same provider.
- Returned items must be unused and unwashed.
- Once items received in our warehouse, Customer will receive full refund (minus shipping and handling)
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There is a $50.00 restocking fee for all returned items.
Online Returns
Products purchased through idomeshelters.com can be returned within 30 days of purchase. Items must be unworn, unwashed and have the original tags attached.
To return your item please contact us at hello@idomeshelters.com
Click Here to Submit your Repair Return Form
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